We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sarack Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://saracktravel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it.
Perfectly, for teenagers, what you need, everything fit, the fabric is dense, the snake is gentle, you need to gently use
Indispensable for travel cases
I'm from Chile
Pretty good looking, I haven't used it yet. But it looks like it's tough.
As described and delivery was faster than expected
Got everything right before time previst ..
this is my second set. I just ordered it in grey for the Hubby.
Same as the picture! Thanks.
Good travel bags) we travel by car, I think they will be very convenient, for such money-fire!)
Quality is average. Slightly different from the picture. Delivery month.
It came well only one closure is failing
very good quality and quick delivery in 14 days to Poland
Good quality, washed in a machine 15 min, in a dryer dried and very pleasant steel. Piskli that they will deliver in 15 days, as a result a month before Israel
Very light and practical
Yes but torn bit
Came in quickly. As described
All within my expectations. I use more than a year of trunks from this series. Happy! Light and practical, with zippers there are no problems. The store shipped the order in a day, the total delivery time since the order is 18 days.
Fully satisfied, arrived earlier than expected and barely received I ironed ordered.
Product uses וטוב
Come quickly, everything is fine. Thank you!
Longer time 3 order set organizerow. Super The sprawdzają.
Great kit. I order not the first time.
Very fast, just like the description. The quality according to the price
Perfect already bought several times
Just like the description, thank you very much to the store.
Fantastic! I ordered it on July 9th and arrived in Tenerife on the 26th of the same month. Nothing had ever gotten to me so quickly. Everything is perfect. Exactly what I wanted.
Not good quality very onion fabric
Everything has come. The color is not so bright. It's not critical to me. Seller recommend thank you very much
It's okay. On the trip has not yet tested, ordered in advance
Recommend, very convenient
Great product fast shipping
Organizers are excellent, delivery to Almaty 3 weeks.
Nice bags. It's what I wanted. I recommend-very convenient.
It's OK for the price you have
Fast shipment. I didn't have to communicate. Cells are purely for separation, the protection of speech does not go. Strongly load, I think, not worth it.
Beautiful!! I want more
Satisfied! Delivered quickly and good price quality
Too fragile Material, although the closures are fine, I notice they are going to last little because of their quality.
Fast delivery. 2 weeks. Corresponds to the description
All right, match the description. Very convenient for storage in suitcases or others.
Quality is a bit poor, but fair product for this price.
Complies with the announcement
Very fast delivery. I ordered 2 colors green and navy. The navy is of better quality. The Green closure is damaged I could repair it.
Great for my trip did.
Communication with the store was not necessary. Product as described, looks good quality. I arrive in two weeks in Santiago de Chile.
Exactly with the descrption.
I arrive faster than the estimated delivery date
Good product, corresponds to described
Nice color, a little thin for my liking but everything is what is described.
I thought they would be bigger but still, they would help me a lot when I travel in two weeks to Thailand
Very good, they're just like the description
Perfect for storing in his suitcase or a travel bag and having his flawless things on arrival.
The size is smaller. Fit for small suitcase
Very good / fast delivery
The quality is not great. The seams are already limited... We will see after use
It's okay. It's okay.
similar to picture
All right, I bought the same ones a few years ago and I was so happy that I decided to buy these and well, there are many tam years and you have localizable everything in your I used the option of him coming in 10 days and he arrived right on the date he said, so out of 10
ordered gray but i received darkblue. It was a super fast delivery tho. So still 4 stars ;)
I failed to ask for the small ones and they are very small
At least it is useful the fabric is very finite but it fulfills its function
I am from Chile and it took about a month to arrive, it had delivery date on August 2 and arrived considerably earlier, I am happy with the order, and I hope to use them soon.
Material arrived in perfect condition and agile.
All according to the picture. Very fast shipment, the goods came 10 days before the date. Recommend this store.
Make order in suitcase
Very good quality goods. Thank you
Delivered quickly, the goods meet expectations!
Stamp in the picture
As shown in the description, fast shipping time, according to purchase, we will soon release them
Like super useful'll buy more colors
Average. Does the job, but I hoped for higher quality.
It seems not a bad set, but as expected: for price and quality, the material is not very strong, there is a small Marriage (seen in the photo) but so everything is what is described by the store. The parcel did not go long)
Everything is fine! Thank you store. The quality is very decent. Delivered for a week faster
Very small I do not know what you can put in them, a trifle of some in the form of sticks of ear, napkins, the quality is good but very small
Perfect as described large capacity
Impeccable and very practical
According to the description