We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sarack Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://saracktravel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store with the color jammed, but it's not critical. For every little thing, good carabiners.
Excellent carabiners, logo on each, the size is really smaller than I imagined
Looks very nice. Exactly as described.
Lovely and seem solid
This is a fine item. The carabiners are just fire. And the quality and so bright. I am happy. Came quickly and most importantly I'm happy with communication with the store. He pointed out that I needed and all sent in the right quantity and color scheme. Thank you very much. And recommend to everyone)
Is attached to the description
Product compatible לתיאור, working
Fantastic well packaged and sturdy hooks!
Excellent carabiners for their size. 3 kg withstand at all easily. I think 5 will stand
They are exactly as described... even better than expected. Order arrived in Romania in less than a month. I have not communicated with store as it was no need.
Perfect for TARP
Good carabiners. Moscow reached 2 weeks. Track tracked. In the set of 6 pieces. Small. I took it for a hammock suspension.
Very satisfied with the product, arrived really quickly
17 days to NZ, faster than usual 1 month. Very light, but good tension.
Excellent quality, although small in size.
According to the description, I arrive fast
Super! This is the size you need!
Booms are excellent carabiners. Took for a tent for extra. Stretch marks. I haven't tested yet. Later I will add a review.
And Qualcomm for the good
Great carabiners. Packed in a plastic box.
Liked, beautiful. Locks are strong. In length 5 cm.
Excellent, look quality nice, just take too, 5months
Received in 10 days from your purchase, it is equal to the description given to you by the store. It works properly.
Super, dle představ.
a little small but overall good
Good karabinchiki, fit the description. Special thanks to the delivery after going to war.
Our only on arrival
Many thanks, confirm receipt!!
very good quality!!
Top received in 14 calendar days and 10 working days
We take not the first set. Quite decent carabiners.
received as per described
Very good for hanging keys
Carabiners in the national team parcel reached Voronezh for a little more than a month. Well packed, look cute, spring not bad. Of course, he did not conduct stress tests. But for my purposes, I think they will do well.
Well writing will Reply
Was pleasantly surprised when they arrived early and in a little plastic storage box of their own. Very happy with the product I received. They’re very sturdy with a good amount of spring in the clip.
Fast delivery. Good quality. Order corresponds the description. I recommend the store.
Excellent small hooks. Metal, color beautiful
Kind of good.
Neat small carabiners
very good clips received in storage plastic box that's an unexpected plus! very fast shipping and overall absolutely satisfied with them!
It looks beautiful and reliable. If I weak down, I'll add a review
Excellent, light, almost weightless, but at the same time strong carabiners.
Well arrival were negative.
Exactly as shown in the photos. Well made and sturdy. Excellent product.
It seemed to be larger, but then again the camping, you can find them reconciliation, something to hang where to pick up, will be useful in short.
I'll order more!
Well just arrived and tied with the shipping time is a little more fastened as products
Excellent carabiners for keys and something not too heavy. I recommend!
Good, light, the foot of the retainer is not tight.
Nice snap hooks. Light, hope, pretty strong :)
Very fast delivery. Good product.
Order is not the first time goods super. Thank you so much!
Get all as expected, light, spring is very elastic, for hanging light шмурдяка and stretch marks fit perfectly.
The goods are not bad, corresponds to the description. Length 5 cm, only for fastening trifles to the backpack
Shipping fast and description as accurate. Very like. Good!
Good variety pack
I arrive well thank you fast and best regards from Mexico cdmx
Everything Ok, alll in nice plastic case.
Great carabiners. Qualitatively painted, good surface treatment, everything is smooth, no roughness. The spring is moderately elastic.
Fast delivery. Good quality.
nice colours. spring is strong.
Quality product. Optimal size.
Good quality as described. Very happy with it.
Metal carabiners. Ideal for quickly assembling objects.
The carabiners are OK. The dock could have a little more strength but to use that he was going to give the swivel clips is more than enough.
Very good, excellent, I recommend
Good small carabiners for household needs
Slow to reach CDMX, But arrived in good furniture state and in your small box plastic, they look very quality nice.
Super nice and very practical to wear everything hanging when you do spellin or any other sport. Quality nice
Perfect like the photos very good quality that precisaba camping
Very good quality! Feels strong and reliable. Love them!
Hello! Good carabiners!!! Thank you!!!!!
Good Furniture material colors beautiful and bright superb quality and product
good quality arrived quickly
Stock purchase etc.. Back seal time utilization high, there's good ~~ ^^
Light WH Satisfied with ....
Good product! Used as an additional safety device for the camera strap.
Seems good quality for small loads
The carabiners themselves are very small, but quality. In Krasnodar it came for a month
The goods came in three-four weeks, corresponds to the description, packed well, no foreign smell. you need to try, in general everything is fine. On the photo I thought that more, in fact were a little less.
Good carabiners, look quite reliable
Delivery in time, description corresponds.
Like in the picture. Delivery month