SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sarack Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://saracktravel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
My package came very fast and quality is just perfect. I am very happy with it.
Super quality, recommend! Good material!
Perfect to organize I recommend
Very nice and the store shipped it to me as soon as possible
Super practical and although not thick, support fill them with clothes. Is the second time that I ask and would ask
Delivery more than a month. but the goods are worth waiting. good equipment and quality. for a trip on vacation, perfect. with the store did not communicate
Great quality set of travel organizers. Helps with the trip
Color more mint, or warm blue. Quality good at first glance, zipper all work, fabric is thick. Use has not been.
Great quality ! It was my second order of 8 pieces, as my husband really liked how I organized my suitcase with them. I had to order the same for him !
Cool organizers, I recommend the store
Compliant product. I recommend it. Very fast shipping. Thank you very much.
The order will be delivered quickly for 3 weeks, all as the picture, thank you
Good organizer, as the photo
I am really happy with the product. I’ve had them before from another brand that was more expensive but this one is better quality and has more bags. I received it early and was updated throughout on shipping. Very happy, thank you so much!
Everything is whole, all the zippers work, it came quickly. But the material is thin many in them do not put, and expected more size
I bought this to have some organization to my clothing in my luggage. They are very handy when I carry them in my luggage color is very pretty to me I recommend this store
Article conforms to the description. Arrived early.
Fast sending nice but I find a little small compared to others in reverse I thank you for fast sending I did not contact the store
Everything as described. Great size and good material. beautiful colors
Corresponds to the description Fast Delivery
Very good cases, you can use, both on trips and for storing things at home. Really do not get wet (2 hours with wet things inside is aged, at least longer until I tried). This is the 2nd set of cases I order
Arrived quickly and suitable to what it seen and to the amount of payment.
Everything I wanted. Quality is good. The goods fully correspond to the description, the color is pleasant light gray. In the kit all 8 pieces. Delivery fast: ordered 27.06, arrived at the Mail already 22.07 complete with another product. I did not communicate with the store. To order I recommend!
Perfect, fast delivery and compliant product✌️✌️✌️
Good quality product and I quickly found.
Very nice set, good quality and fast shipping to France, thank you, I am happy with my order and will be back !
Quality, good containers. I liked it.
Excellent product is just as it appears of very good quality, I arrive sooner than expected. Thanks
Order received. The goods are intact. Great organizer. Thank you.
Top, very practical. I recommend
Quality is good! Thank you store! There were no delays!
On the floor at a glance dovoli cool organizers, it is not a bit of a way to watch, Ale I will be forced to serve the service.
Great! Arrived quickly, in accordance with the description, I highly recommend
Arrived blazing fast, super durable and done really well! Are super satisfied
They look good, let's see how it works when I use them. Fast shipping
Greitas pristatymas, kokybiškos medžiagos IR outlet pasiūta.
Top, had already a set, always ordered case capacity. I love it.
Very good bags! Expected quality is worse, but the result turned out to be very convenient! Now for trips, you can separately fold all things by category, and not lay them on the suitcase as it will have to. Very convenient and a bag for washing, on equal with a bag for shoes. The order is very satisfied, soon I think to order another such set for my mother (often flies away on business trips, will be an excellent gift!)
The organizers are normal.
perfect, very accurate description and very good to use
It's for a Week 3. Quality, nice color, in the same way, and useful for home. Definitely recommend.
Whole fast delivery!! And good product
It's love! Chic stylish set. Very happy to order. A good size of covers, a comfortable cosmetic bag with a pocket and a simple cosmetic bag is super. Pleasant color, the fabric is not thin. Threads stick out everywhere, but I forgive))) if we serve for a long time, then 10 stars))) delivery fast, with the store did not communicate. Very satisfied with the order. Thank you!!!
Cool bags. I already have 3 such sets of different colors
Super very good quality I ordered it for my son who travels often it is very practical for suitcases cabin very fast delivery thank you to the store
Garna yakust, Rechi in valinai on his city. The goods are similar!
Beautiful organizer for suitcase, arrived blazing fast!
Just got it haven’t had a chance to use it yet.
Lovely set, excellent quality, but delivery very long, 1,5 month delay
A set of 8 bags/container, but some are different from those in the photos, although it does not matter. Came a week for 3 kind, faster than expected. Satisfied with the goods, store recommend
Sewn well. There are Newans (shown in the photo) and sticking threads (not critical). For rare trips will go, but no more.
Same as photo. happy with it
Organizers have not yet used, but visually like. Very quickly went to Ukraine. The store immediately sent the parcel, I recommend it!
Very cool set, ordered a little more expensive and unsolved
Very fast and very high quality, already drove with them to Turkey
Perfect! Clean seams, washable material. Am really satisfied with the product and recommend! Arrived sooner than expected.
Real fast delivery! Received the order in good conditions , thank you .
Good quality organizer. All as described. I was very satisfied. Thanks to store for good product and fast shipping.
The quality is excellent, fully correspond to the photo, delivered quickly.
He said he received it in 10 days and he arrived in 15. The material looks good, quality.
Cool thing for things on a trip/business trip/on a watch
It came quite quickly to Moscow, the quality for such a price is acceptable, I will not say that it is very durable, but if you use it neatly, it will serve a while.
I'll give you a description.
Very good bags, all locks are good, sewn perfectly. The order came very quickly. Thank you
Very convenient set, many different sizes. Cloth is dense. The zippers are OK.
As description.. Delivery súper súper rápida
Cool set! Stitched handbags neatly, there are minor shortcomings, but this is not the principle. Recommend!
Arrival soon to Canary Islands. Everything as offered. Seller recommended
Very happy very good quality. Thank you to the store
On a large organizer, lightning is stuck. In general, the set is good and functional. Already used on the trip
Beautiful but too small it I thought more spacious I like are glad thank you
10/10 highly recommended, good finishes and arrived super fast
Quality bags. I like it. Corresponds to the description. Advise. Took for business trips.
Excellent quality set. Exactly as in the photo. Thank you!!! 5 +++ I order already 3rd such a set!
A good set of organizers! Qualitatively sewn, without threads and holes. Im happy