SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sarack Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://saracktravel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Normally, but you can find cheaper with the same quality, and also with delivery from Russia.
Thank you
Strong packages. The valve is suitable for the vacuum cleaner. The air does not let in over time.
Bag is very good, and the pump does not work
The parcel came quick and very well packed. The item looks as described and easy to use.
Bags thick, good quality!
Well, what to say-the packages are excellent, the vacuum is kept well. But the pump is just a joke. He does not pump anything!
It's always the same problems it's the hand pumps do not work
Great product!
Super happy with my order, thank you to the store
ok
I did not check, but in appearance everything is whole and beautiful
The order came quickly, in integrity and safety. Bags are good, they are dense, roomy, but the pump does not pump out the air. Order without it. Absolutely useless application to bags.
Good quality, recommend
It's come very fast. The bags are of good size and good quality. Just like the description. Satisfied.
For a week of use, tightness was not broken.
Excelent
Impeccable !!!
Thanks friend.
Received the parcel) store sent very quickly)) bought large and king size, blanket very roomy storage, is in the cabinet, nice)) seller still gave me the same, that always recommend good goods and store) hand pump I did not buy, But the normal use of compression bag is not affected, but where to buy next time, buy together))
fast shipping
Corresponds to the precise description
Haven’t tried them, look good
Do not expect that there will be large, and it is very cool
very good quality
Great tight bag. Large, 90 by 70 cm. Helps save space. Suitable for pillows, down jackets, blankets.
Still not used but should work hope
Got everything intact. All as described.
There was one package in the parcel... (
Very high quality, reliable, dense packages. In the set, a pump that is screwed and does not fall out in the process of pumping airIn the photo, the pillow is 50*70.
The author has been given a description, ale has been denied one package in the last section of the city, a mix of the claimed p 'yati...
It's fast, excellent bags and pump, recommend. Large blanket climbed, will order more the big bags
Gyors , hibátlan szállítás!
Accurate description, it came quickly, the quality is good. I also bought the pump.
Good Goods and fast delivery! Thank you store!
I am very happy with this purchase, the item arrived in only 6 days, well packed and without any damage. It is very useful and also beautiful, as described. The great price, I bought 4 units and used an excellent discount, and the great price-quality ratio too. I 've had a good shopping experience.
Very satisfied with the item that is really practical and fully corresponds with photos and description. Excellent price, even better thanks to a magnificent discount, and excellent value for money. I'm very happy with the purchase. The shipment arrived in only six days, perfectly packed and protected, so it arrived intact.
szuper
Good bags, and pump is light, easy to use
It high quality I recommend this product
My article arrived on time and in good condition
Recommend.
I recommend it. i recommend it.
Fast delivery, I will try, thank you to the store
Same k in the description. I recommend it
Very simple) to use large bag very happy.
Excellent Product, bag and pump arrived quickly.
It is effective but considerably slower and tired than a vacuum cleaner.
It is an excellent product I recommend it, also a very helpful store
The right thing, everything works, it came quickly, thank you
I thought they also included bags but no
Super
Excellent! I will buy more in the future.
Fast shipping, arrived in two and a half weeks. Very good quality bags, match the description and the picture. Very easy to use, pump works a bit hard. Saves a lot of space in the closet. Very pleased with the purchase.
Very fast delivery, quality at altitude, lid for twisting convenient. Thanks store
Thank you dear, you are so wonderful. I will recommend to buy from you
super
Great packages. I order the second time.
Good, good packages like. Each individually packaged, the pump is available.
Very good
Great help at home to organize
Shipped Fastes!
Shipping fast. Good quality bags. Recommend.
Same as the description, I have to try them
Flawless, j'utilise vacuuming, faster
I wait for the pump ordered at the same time to evaluate
amei
Super good, worth it
I loved them all came very quickly I like to keep my bedspreads
good product
Supe
Buying cozy. The store recommended me on the scale fits me before buying. More clothing than שדמיינתי. When the package התקבלה, is not ניזוקה. Experience my first pick clothes with compression bag, all walked straight וכמו says the seller, space saving. Type. I recommend.
Work well, only the clasp that could be fixed
Is very good
True to the d'inscriptions very good idea to save space in the closet I recommend-100/100
Purchase.