SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sarack Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://saracktravel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Ultra-light weight, very convenient to carry!
The delivery is fast and the goods are good!
On the photo, when ordering does not look durable, but in fact, a long-lasting and gentle design. No foreign unpleasant smell, this is a big plus. Very easy to assemble and light in weight. With a weight of 60-80 kg, it is convenient and confident to sit. A good shape of the legs, will not fall into the sand or soil. The headrest is dense, you can even take a convenient nap.
Very practical chair. Adopts practical no place in on my motorcycle!
Very fast delivery three days)
Uncomfortable narrow chair. Do not recommend
Comfortable chair, easy to assemble, delivery is super fast. In the field, I have not used it yet, but I sat at home.
High chair is very much, reached 13 days Adygea, quality is even better than expected, fabric good, aluminum Tube sturdy, think my 85 kg will keep without problems.
1300 kg. The design is strange. Kindergarten neatly. for children well. I'll check in nature. I'm 74 kg.
Shipping fast and products like EE hip part small what is not easy.
It is good!
100%
The goods were delivered in 5 days to postomat. Going easy.
Quality and light chair for hiking and outdoor recreation.
Absolutely uncomfortable. Positively, only weight.
What I wanted. For strength, we will check upon arrival... There was a little delay in delivery, but not critical... Good and well-being
A good and strong chair, I advise him to take an additional foot support
Very fast shipping Busin The piece also small and lightweight comfortable four key Additional purchase applied to Durability is having to look at will know four key
Excellent chair, super fast delivery a week before Yakutsk
The armchairs are quality, made neatly, it's not easy to collect, but you need to put a little effort to pull the fabric on the frame. Sit comfortably, look reliable. Light, neatly folded into a bag-case. Delivered Super quickly 3 days to the Moscow region. Everything is fine! Thank you!
Good, convenient, let's see how it will behave in the case
Design shaky, but sit really comfortable
All ok
The table is great. Low. But for a hiking trip is very easy.
Easy going 90 kg stand
Lightweight and easy to install. It would be nice to have a variety of colors such as the color of the color of the color
good
It's narrow.
Good comfortable armchairs, took 2
I like it and it's just the way it looks in the pictures. The only thing that would change is that the headrest is too hard for me. It could get better if I had a side opening so I could get it out.
High quality, sturdy chair
Lightweight, easy to assemble chair. From 80 to 90 kg holding no problem.
It's okay, the price is 1678,86. Can take
Normal chair, immediately did not break down
The legs are a little high.
Came slightly cracked, but the functionality did not affect. The trail. If I order without a back.
Great chair!
Delivered to the Post Office in Lyubertsy in 4 days, all whole. I'm happy with the purchase. This is the second similar chair. The first had to give friends-they liked it very much))) if you sit neatly, then I think for a long time. For melting on the back in hiking, the most it takes up little space, it is easy, and it is much more comfortable to sit on than on small flares or trenches. On the river, even take a nap on it managed)))
Reliable, you can safely take.
All match the description. Shipping in SF 4 days
It's a chair. I saw this from a friend and immediately ordered myself. Such in the Sportmaster cost 3000-4000 ₽. For your money top. Convenient very much. The weight is small. Unfolds quickly. The tension of the fabric is large. The quality of the materials is excellent. Comes with a bag. The store put a useless keychain in the order. Delivered in a week and a half to the Pyaterochka.
My 125 kg withstands, although it was very scary the first time to sit down, the construction of confidence did not inspire) A wife with a weight of 50 kg feels very comfortable in it, a little shaking chair feels like a hammock. Definitely recommend to buy, although I'm not comfortable in it, narrow. In disassembled condition is compact and convenient. (see photo)
Excellent.
Excellent chairs, worried that there will be an uncomfortable landing-in vain in it as in a hammock, very convenient!
Light, comfortable chair. Delivery to Mo 3 days
Very fast delivery
Excellent chair, comfortable, compact. But it is narrow, I with hips 96 can not lie back on the pillow in the headboard, because it under my weight becomes already and I do not have a shoulder. It seems flimsy, the men did not dare to sit on it, but then appreciated. You can take it. Came very quickly, in 5 days
Shipping is super fast. The chair is good, but narrow, not to sit for long.
Looks flimsy. I sat down with my 135 kg., not even crispy where. I'm happy with the purchase.
The fairly decent as cheap and you bought it
Excellent quality, strong. Delivery fast in Pyaterochka.
Delivery to Moscow 10 days (not the fastest). The quality of the chair is 4/5 (in the plastic holders, the luftec could be smaller and the rubber bands had to be tied, as they were badly stretched). According to the convenience of 4/5 (there is an inconvenience in the pelvic area and in the blades, but acceptable). From the head restraint is not enough, as it will highly pull back.
Thing!
In general, the chairs fire, I do not take it for the first time! Delivery overdue for 3 days is unpleasant.
Cool chair is very comfortable, easy place does not take up
The chair is compact and light. But due to the fact that under the fifth point there is no cross, to which it would be strong sidalish, then it turns out that the priest is hanging like a hammock in in You can sit, but how comfortable it will be if you sit for a few hours, I do not know yet.
good
Excellent, light, comfortable chair.
The chair tried in general everything is ok!!!
The high chair, even a little more convenient than the same with the high back
Nice chair, afraid that will not sit comfortably. But he was very comfortable. Geometry Chair effect of the hammock, this can be inconvenient people stature. For my height 180 cm all convenient, his wife height 160 cm лямна seat pressure on the legs, compress on the sides.
Not a bad chair until they tried it in the field. Convenient
Carried for a long time. But the chair is gorgeous.
Super-high-chair ordered a high, and for the child is low. Everything is fine for everyone. The fabric is worn tight, but I managed. Left to test in hiking conditionsDelivery slightly delayed, the store gave the courier delivery number and everything was quickly decided. Thank you
The chair is great. Going fast, easy.
The parcel was slightly delayed. The chairs are excellent, as in the description. The store put a keychain as a gift.
Nice chair. For camping and picnic is very convenient. Great store.
It's a folding TABLE, not a chair, but it perfectly matches the visual. It looks solid, for a side table or camping. She will do exactly what I chose her for. Quickly mounted, quickly folded, impeccable for intended use.
Delivery to Tomsk in 5 days I'm shocked.
I'm using genuine, but it's similar ~ ~
It came quickly, but it was a problem. Sdek day was looking for an order, at the point of issuance of wild queues
I like it and very quickly it has arrived, it costs a little to put the fabric in but carefully it gets in and very practical and the good thing is it can keep anywhere, takes up little
Delivery 2 days by Mo. My 82 kg chair holds without problems. Sewn neatly, soundly, light frame and convenient carrying bag. Topchik!
Look at the rules, how much will last look. Sat, even tried кочаться vrole holds.
In the SPB it came very quickly in a five-piece, the chair of course flimsy kilo for 40-70 pluses is very compact as a 3 liter thermos, if the probably I myself am 90 sitting stermnovato but stood up
The strap of the cover broke, the back is not very comfortable to sit. Compared to another chair I bought
Fast shipping, order with Russia to Kamchatka was a week. Chairs like, very small space, though quite strong and steady, my 90 kg. Survived. One weight exceeds 90 or thick Jo. ...... And, do not recommend to buy!
The chair tried, excellent. The store sent to some left address, went to pick up 20 km in the region
Very fast delivery to Ivanovo. only 5 days. The chairs correspond to the description. Arcs feel durable. Tomorrow I leave for the rocks, see how they show themselves
Quickly, the chair as a whole norms, the tubes of the legs slightly luftyat in the groove, and so the weight is held
Great I liked it
Delivery very fast and product wholesale durable as the Just, chair foot pro plastic size cotton Would be better:
Good, comfortable, compact chair)
Delivery from Russia for 6 days to Moscow. The chair is cool, quality, durable. With my low height and weight about 85 kg. Sit comfortably, you can slightly shake. In assembled form compact. I'm happy with the purchase.
Good folding chair Deliver quickly A little hard to stretch at first but nothing serious I recommend...
Very tightly stretched fabric, it is almost impossible to quickly assemble as positioned. The design is famous qemovskaya... but the performance is so-so. Other options can be better especially with a more powerful central bar
Cool chair, Perm come in 5 days, fast delivery what was my
Nice chair. Blowing the bottom. In summer we will try)
Quickly delivered, the chair is not as convenient as its small analog, but for a standard table in the battery.
Came faster than a week, everything is as in the description. As everyone says-in the shoulders of the eye narrow, clinging to sit not comfortable for a long time because of this. But I read about it and knew when I ordered. It would be possible of course this flaw to correct another transverse, but they did not think about it before. Otherwise, all-hood.
Light, on average physique.
Excellent chairs, used them all summer. But stock up with a set of rubber bands. Over time, they are moving in the places where the pipes are folded.
Led Bomb